The parts of this book that are especially interesting to me are about the social side of this technological change. For example, she writes:
Collaboration, especially over distance, has high overhead costs. (p. 29)
Much remains to be learned about the factors that make collaboration more or less successful, and the circumstances under which it is most likely to be worth the effort (See Cummings and Kiesler for more examples of this problem). (p. 29)
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